Exposha’s Data Policy

Where Your Journey Matters—Including Your Privacy

At Exposha, we craft unforgettable travel experiences—and that starts with respecting your data. This policy explains how we collect, use, and protect your information, so you can explore with confidence.

1. What We Collect & Why

To craft seamless, personalized travel experiences, we collect only the data necessary to serve you—transparently and securely. Here’s a detailed breakdown:

A. Basic Details

What: Full name, email address, phone number, billing address, nationality.

Why:

To confirm your identity and booking details (GDPR lawful basis: Contractual Necessity).

To contact you about itinerary updates, emergencies, or customer support.

Example: Your phone number lets local guides reach you during tours.

B. Travel Data

What:

Destinations, dates, accommodation preferences.

Special requests (e.g., dietary restrictions, wheelchair access, room allergies).

Passport details (for international bookings only, stored encrypted).

Why:

To arrange flights, visas, or hotels that match your needs (GDPR: Contractual Necessity).

Health-related requests (e.g., allergies) are processed only with explicit consent (GDPR Article 9).

Example: Collecting dietary needs ensures your cruise meals are lactose-free.

C. Technical Info

What: IP address, browser type, device ID, cookies, pages visited.

Why:

To troubleshoot website issues and improve load speeds (GDPR: Legitimate Interest).

Analytics are anonymized where possible; cookies require prior consent (see our Cookie Policy).

Example: Recognizing your device helps avoid repeated login prompts.

D. Feedback & Reviews

What: Survey responses, post-trip reviews, social media comments.

Why:

To refine future trips for you and others (GDPR: Legitimate Interest).

Published reviews are anonymized unless you opt to share your name.

E. Children’s Data

We do not knowingly collect data from travelers under 16 without parental consent (GDPR Article 8).

F. Sensitive Data

Health/religious data (e.g., halal meals, pregnancy status) is collected only when critical for your trip, with clear consent, and deleted post-travel.

2. How We Use Your Data

Your information helps us:

Tailor recommendations: Curate trips based on your interests.

Smooth bookings: Process reservations and send updates.

Improve service: Analyze trends to elevate Exposha’s experiences.

Communicate: Share exclusive offers only if you opt in.

3. Data Security

We safeguard your data with:

Encryption: Secure transactions via SSL technology.

Limited access: Only staff involved in your booking can view details.

Trusted partners: Airlines, hotels, etc., with strict privacy agreements.

4. Your Choices

You have the right to:

Access, update, or delete your data.

Opt out of marketing emails (unsubscribe anytime).

Request how your data is used (contact privacy@exposha.com).

5. Updates & Contact

We may revise this policy to reflect new practices. Significant changes will be emailed to users.

Questions? Reach our Data Protection Officer at:
privacy@exposha.com | +014269482]